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"Change before you have to."
- Jack Welch
ETAILS Faqs
  1. Is Etails customizable?
  2. Can I have more than one set of details?
  3. Do I need a dedicated desktop PC to synchronize with the Palm Pilots?
  4. Does each Palm Pilot user have to be physically located at the PC
    when they synchronize?
  5. How do the lists of details gathered in the field get distributed
    to the responsible parties?
  6. Which Palm OS devices will Etails run on?
  7. What are the minimum hardware/software requirements
    for the PC?
  8. What are the minimum hardware/software requirements
    for the Palm PDA?
1.  Is Etails customizable?
Absolutely! With Etails, you decide how many Folders of information you want to maintain.  You decide which pieces of information are important to you. The information is positioned on the screen in the order that you specify. You specify the name of each piece of information. You decide what order the information is sorted and how it is printed.  Much more customization is available!    
 
2.  Can I have more than one set of details?
Yes. You can define multiple folders of details. You may define each folder differently. Folders may be cover areas such as punch lists, inspection logs, job diaries, and check lists. 
 

3.  Do I need a dedicated desktop PC to synchronize with the Palm Pilots?
No. Etails utilizes a sophisticated multi-user synchronization algorithm. Choose which PC will contain the master database, and everyone can synchronize to it. The chosen PC need not be dedicated to Etails.

4.  Does each Palm Pilot user have to be physically located at the PC when they synchronize?
No. Synchronization with the master database can occur from anywhere by using remote synchronization.  Infrared wireless synchronization is also available. 
 

5.  How do the lists of details gathered in the field get distributed to the responsible parties?
First, the details are synchronized to the master database on the desktop. This is accomplished with the standard synchronization routine (i.e. pressing the HotSync button on the Palm Pilot cradle). Once this is accomplished, you have complete control over how the lists of details are distributed. You decide whether the lists are e-mailed, faxed, or printed.
 
6.  Which Palm OS devices will Etails run on?
Click this link for a listing of supported PDAs.  When viewing this file, note that Etails currently runs only on Palm OS devices.  A device designated with the word "Certified" means that it has been tested by the manufacturer.  The word "Supported" means that it is supported, but not necessarily fully tested on that device.  
 
What are the minimum hardware/software requirements for the PC?
60 MG free disk space
Minimum screen resolution 800x600
Windows 98/ME/NT/2000/XP
Pentium processor.
64 MB memory.
To e-mail details, MAPI-Compliant local e-mail client.
To fax details, either eFax or WinFax is required.
Serial or USB PalmOS cradle connection. IR is NOT Supported.
 
 
8.  What are the minimum hardware/software requirements for the Palm PDA?
Palm OS 3.5 or above
Palm with 4 MB total memory minimum
1.5 MG free memory