Shipping

SHIPPING REGION

We ship worldwide, unless legal restrictions or logistical reasons prevent us from shipping to a particular destination.

SHIPPING METHODS

Our preferred shipping carrier is UPS.  In the event that a customer requests that we use a specific carrier, we will make all reasonable efforts to comply with the request, though any cost differential will be the customer's responsibility to pay.

SHIPPING & Handling

Shipping charges will be displayed prior to checking out, so you have an accurate order total.

ORDERS AND SHIPMENTS

Upon receiving an online order, our system automatically sends a confirmation e-mail, listing the order information, to the buyer's email address. If you have completed an order but did not receive this e-mail confirmation, please notify customer service via the Contact page or by calling, toll free, 800-449-5033. Orders will be shipped as soon as possible, typically the same day we recieve your order.  Once an order has shipped, we will send an e-mail advising the customer of this fact, along with any tracking or delivery confirmation numbers.